When people hear we’re in the renovation business, they picture tools, timelines, tile samples, and tradespeople. And yes—we do all of that. We design, demo, rebuild, rewire, re-plumb, and restore.

But if you ask us what we really do?

We make people happy.

At Multi-Trade Building Services, the end goal has never just been about drywall and cabinetry. It’s about creating a space that makes you feel something. A space that welcomes you at the end of a long day. A space that supports your routines, reflects your personality, and maybe—just maybe—makes you smile every single time you walk in.

Because while we renovate homes… we’re really in the happiness business.

Close-up of a white coffee mug that says "Choose Happy" held by a woman with lilac-painted nails.

What Does That Mean?

It means we’ve built our entire company around more than just construction. We’ve built it around how you feel—throughout the process and in the finished result.

We don’t take on a job unless we believe we can deliver a result that brings joy, peace of mind, and pride to the people living in that home. We’re not interested in rushing through a project or doing something “just to get it done.” If it doesn’t make you happy, it doesn’t make sense.

That’s why we ask questions others don’t:

“How do you want this space to feel?”
“What frustrates you about your current layout?”
“What colours lift your mood?”
“What would make this room delight you?”

Because we believe happiness is the true return on investment. And it’s the one that lasts the longest.

Before-and-After Photos Don’t Show the Whole Story

Sure, we love a dramatic before-and-after photo as much as anyone. But what really matters to us isn’t the “wow” shot at the end. It’s what happens next.

It’s the client who finally hosts Sunday dinner again because her kitchen finally works.

It’s the family who no longer argues over bathroom space because everyone has a drawer—and a dimmable light setting.

It’s the woman who told us her laundry room renovation helped her enjoy a chore she used to dread.

It’s the dad who said the new open-concept layout made him feel less isolated when he cooks.

None of that shows up in photos. But that is the happiness we’re here for.

The Science of Happy Homes (Yes, That’s a Thing)

Designing for happiness isn’t fluff—it’s science. Studies in environmental psychology and neuroscience show that things like colour, lighting, and layout significantly impact our mood, productivity, and mental well-being.

We’ve felt it ourselves.

You know that feeling when you walk into a room and your shoulders drop just a little? When the light hits just right and the clutter is gone and everything works the way it should?

That’s not a coincidence. That’s thoughtful renovation. And it’s the kind of work we’re proud to do every day.

We Start With What Makes You Happy

From the very first phone call, our goal isn’t to sell you something—it’s to understand you. We want to know what’s not working in your space, sure. But more importantly, we want to know what would bring you joy.

Do you dream about a deep soaker tub and candlelight after a stressful day?

Do you want a cheerful mudroom where your kids can dump their backpacks without wrecking the flow of your house?

Do you want your kitchen to feel like a gourmet bistro—or the heart of every family celebration?

We start with your happiness and work backward from there.

Renovations Are Emotional—We Honour That

Let’s be honest: renovations are not just technical undertakings. They’re emotional journeys.

You’re tearing things apart, making big decisions, trusting strangers in your home, and trying to visualize a future space you can’t quite see yet.

Contractor in a yellow hard hat talking with two smiling homeowners during a home renovation project.

It’s exciting—and stressful. Empowering—and overwhelming.

And we get it. That’s why we focus on emotional support as much as structural support.

We:

Check in often, not just to update you—but to see how you’re doing.
Respect your routines and space so you feel safe and comfortable during construction.
Take time with decisions so you don’t feel rushed or pushed.
Walk you through hiccups with care and options—not panic and pressure.

Because if you feel stressed and disconnected the whole way through, the final result won’t feel joyful—no matter how beautiful the tiles are.

What Happiness Looks Like In Real Renovations

Let’s take you inside a few real moments we’ll never forget:

🟦 The Laundry Room That Became a Sanctuary

A North Whitby client told us, “I never thought I’d be excited to do laundry.” But when she saw her cobalt blue ceramic farmhouse sink, the floor tile she sourced from the U.S., and all the beautiful storage she helped design—she cried.

Not because the room was perfect (though it was), but because it felt like her.

That’s happiness.

💡 The Kitchen That Made Cooking Fun Again

Another client had spent years cooking in a dim, cramped kitchen. When we finished her renovation—with bright pot lights on dimmers, custom cabinets, and a wide island for prep and socializing—she told us she’d fallen in love with cooking again.

That’s happiness.

🐾 The Pet-Friendly Kitchen That Made Life Easier

One family had us install a built-in pet station—food, water, and even a faucet to fill the bowl easily (we do love a good pot filler repurposing). No more spills. No more clutter. Just a seamless part of the design that brought calm to their chaotic mornings.

That’s happiness.

Why We Focus on Relationships, Not Just Results

You can’t deliver happiness if you don’t know your clients.

Smiling older couple hugging and cooking together in a bright, modern kitchen.

That’s why we don’t overbook ourselves. We take on a limited number of projects at a time so we can really get to know you, your lifestyle, and what matters most in your home.

We:

Take time to listen
Stay in regular communication
Answer every question with patience (yes, even the ones you’ve already asked)
Never pressure or push

Because at the end of the day, the experience of the renovation is just as important as the outcome.

You Won’t Find This in a Google Search

You can Google “best tile for bathrooms” or “how to budget for a renovation.”

What you can’t Google is how it feels to work with a renovation company that treats you like family. That makes your home their priority—not just your money.

You can’t Google a gut feeling.

But you’ll know it when you meet us. You’ll feel the difference from the very first call.

Our Team = Your Happiness Crew

We may be builders, electricians, plumbers, and designers—but we’re also listeners, guides, and supporters.

Jackie coordinates the chaos, keeps you updated, and never lets a detail slip through the cracks.
Paul oversees the on-site work with the calm, steady hand of someone who’s been doing this for decades.
Our tradespeople treat your home with care—cleaning up daily, working respectfully, and showing up like pros.

Everyone you meet from Multi-Trade Building Services is part of your happiness team.

And we don’t take that responsibility lightly.

Why Our Clients Keep Coming Back

We’ve worked with some families for over 20 years, through multiple homes and every kind of renovation. Why?

Because once you’ve experienced a renovation that makes you feel supported, respected, and downright giddy with the final result… it’s hard to settle for anything less.